Privacy Policy

Aeva is an AI-powered recipe assistant that helps users save, import, organise, and manage recipes.

Aeva allows users to create cookbooks, manually add recipes, upload recipe photos, import recipe content, favourite recipes, and plan meals.

Aeva is provided by Aeva AI.

We may collect information you provide directly, information created through your use of the app, and limited technical information needed to operate Aeva.

Account Information

When you create an account or use Aeva, we may collect:

• Name, if provided
• Email address
• User ID
• Login/authentication information
• Subscription status
• Account settings and preferences

Passwords are handled through our authentication provider and are not stored by Aeva AI in plain text.

Recipe and Cookbook Data

When you use Aeva, we may collect and store content you create, upload, import, or save, including:

• Recipes
• Recipe titles
• Ingredients
• Cooking steps
• Cookbooks
• Favourite recipes
• Meal planning data
• Notes or recipe edits
• Recipe categories or labels
• Uploaded recipe photos
• Imported recipe images
• Recipe source links

Shared and Imported Content

When you share content to Aeva from another app, website, or platform, we may collect and process the shared content so we can extract and organise recipe information.

This may include:

• URLs
• Webpage content
• Social media links
• Captions or shared text
• Recipe images
• Recipe metadata
• Extracted ingredients and steps
• AI-generated recipe formatting

Uploaded Photos

If you upload recipe photos, cookbook images, or profile images, we may collect and store those images so they can be displayed inside your account.

Subscription and Payment Information

Aeva requires a paid subscription.

Subscriptions are handled through the Apple App Store. Aeva AI does not directly receive or store your full payment card details.

We may receive limited subscription-related information, such as whether your subscription is active, expired, cancelled, or eligible for app access.

Technical and Usage Information

We may collect limited technical and usage information to operate, maintain, and improve Aeva, including:

• Device type
• Operating system
• App version
• Crash logs
• Performance data
• Error logs
• Feature usage
• Approximate region or country
• Date and time of app activity

We use your information to:

• Create and manage your account
• Authenticate login
• Provide access to your subscription
• Save and organise your recipes
• Create and manage cookbooks
• Display favourite recipes
• Manage meal planning features
• Import and extract recipe information
• Process shared recipe links or text
• Display uploaded recipe photos
• Sync your data across sessions
• Improve app performance
• Fix bugs and crashes
• Provide customer support
• Protect the app from misuse
• Comply with legal obligations

Aeva uses AI-powered features to help extract, structure, and format recipe information.

When you import or share recipe content to Aeva, parts of that content may be sent to AI services, including OpenAI, so that Aeva can identify recipe details such as ingredients, steps, titles, cooking times, servings, and related information.

AI processing may involve:

• Recipe URLs
• Shared text
• Captions
• Ingredients
• Steps
• Recipe descriptions
• Relevant page content

AI outputs may not always be accurate, complete, or suitable for your needs. You should review imported or AI-generated recipe information before relying on it.

Aeva uses third-party services to operate the app and provide its features.

These may include:

• Firebase for authentication, database, storage, cloud services, analytics, crash reporting, or app infrastructure
• Google Cloud for cloud hosting, backend services, storage, or processing
• OpenAI for AI-powered recipe extraction and formatting
• Apple for App Store distribution, in-app purchases, subscriptions, and device-level services

These third-party services may process limited information only as needed to provide the app's features.

Firebase publishes privacy and security information for its services, including data protection information. OpenAI publishes privacy information explaining how it handles personal information in its services.

Your information may be stored using secure cloud infrastructure, including Firebase and Google Cloud.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no method of electronic storage or internet transmission is completely secure, so we cannot guarantee absolute security.

At this stage, Aeva does not allow users to publicly share recipes with other users.

Your recipes, cookbooks, photos, favourites, and meal planning data are intended to be private to your account.

Aeva AI and trusted service providers may access or process limited information only where needed to operate, maintain, secure, or improve the app, provide support, or comply with legal obligations.

We do not sell your personal information.

We may share or disclose information:

• With service providers needed to operate Aeva
• With cloud infrastructure providers
• With AI processing providers
• With Apple for subscription and app-related functionality
• If required by law, regulation, court order, or legal process
• To protect the rights, safety, or security of Aeva AI, users, or others
• In connection with a business transfer, merger, acquisition, or sale of assets

Some third-party services used by Aeva may process or store information outside Australia.

This may include services provided by Firebase, Google Cloud, OpenAI, Apple, or other infrastructure providers.

By using Aeva, you understand that your information may be processed in countries outside Australia where these providers operate.

You can delete your account through the app.

When you delete your account, we will delete or anonymise your account data and associated user content unless we are legally required to keep certain information.

This may include deleting or anonymising:

• Account details
• Recipes
• Cookbooks
• Uploaded photos
• Favourite recipes
• Meal planning data
• App preferences

Some information may remain temporarily in backups, logs, or security records where required for technical, legal, fraud prevention, or security reasons.

Deleting your Aeva account does not automatically cancel your Apple subscription. You must cancel your subscription through your Apple account settings.

You may request access to, or correction of, personal information we hold about you.

You can contact us at:

info@aeva.ai.app

We may need to verify your identity before responding to privacy requests.

We keep your information for as long as needed to provide Aeva, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, and protect the app from misuse.

If you delete your account, we will delete or anonymise associated account data unless retention is required for legal, security, backup, or legitimate business reasons.

Aeva is not intended for children under 13 years old.

We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

We may send you app-related messages, service updates, support messages, or subscription-related notices.

If we send marketing emails, you may unsubscribe using the instructions in the email or by contacting us.

We will not sell your personal information to advertisers.

If Aeva uses push notifications, we may send reminders or app-related notifications, such as meal planning reminders, recipe updates, or account notifications.

You can manage push notifications through your device settings.

Aeva may use analytics and crash reporting tools to understand how the app is used, diagnose issues, improve performance, and fix bugs.

This may include technical information such as device type, app version, crash reports, and general usage patterns.

Depending on your location and applicable law, you may have rights to:

• Access personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Object to certain processing
• Withdraw consent where applicable
• Make a privacy complaint

To make a request, contact us at:

info@aeva.ai.app

If you have a privacy concern or complaint, contact us at:

info@aeva.ai.app

Please include enough detail for us to understand and respond to your concern.

We will aim to respond within a reasonable time.

We may update this Privacy Policy from time to time.

If we make significant changes, we may notify you through the app, website, email, or another reasonable method.

The updated Privacy Policy will apply from the effective date shown at the top.

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Aeva AI
Email: info@aeva.ai.app
Location: Western Australia, Australia